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Products
Know the equipment you need? Browse by category or brand. For help choosing a complete setup, explore our solutions ↗.

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Networking & Wi-Fi
Switching, wireless, firewalls and cabling.
Networking
Switching
WiFi & Wireless
Gateways & Firewalls
Cabling & SFP Modules
Fibre & GPON
Racks & Cabinets
Power & PoE
Network Storage

Computers & procurement
Laptops, desktops and workspace gear.
Laptops
Desktops
Workstations
Monitors
Computer Accessories

Audiovisual & meeting rooms
Video bars, webcams, speakerphones and Insta360 room kits.
Audiovisual
Meeting Room Solutions
Insta360

Physical security & surveillance
CCTV, recorders, alarms and access control.
Security
Cameras & Recorders
Security Automation & Access Control

Cybersecurity
Protect devices, email, accounts and data.
Cyber Security

Software & subscriptions
Microsoft 365, Google Workspace and licences.
Licensing & Subscriptions
Ubiquiti Licensing & Support

Point of sale
Terminals, receipt printers, scanners and cash drawers.
Point of sale

Medical IT
Medical carts, mounts and clinic accessories.
Medical IT

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Shop by brand

Ajax
APG
Brother
Custom
Datalogic
Element
ELO
Epson
Ergotron
Firich
Honeywell
HP
Huawei
Insta360
Jabra
Leader
Lenovo
Logitech
Neat
Socket
Toshiba
Ubiquiti
VPOS
Yealink
Yubico
Zebra
Services
Installation, support and projects delivered by our team.

Installation & projects
Setup, network projects and on-site installs.
Services
Network Projects
Physical Security Services

Managed IT & connectivity
Ongoing support, monitoring and business internet.
Managed IT
Connectivity

Support plans & pricing
15 minutes free remote support per laptop or desktop, capped at 60 minutes; terms apply. Micro plans from $53.90/month incl. GST. Prepaid hour blocks expire 12 months from invoice date.
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REMOTE & IT SUPPORT Expert help, within reach.

Managed IT Support Plans

Managed IT Support Plans

Vendor:
The Command Line
SKU: TCL-SVC-MSP-CORE

Price on request

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Know what your service includes.

One-off setup, prepaid hours and monthly care have different scopes. Quantity pricing · Managed plan inclusions · Project quote

Managed care: Foundation $438.90/month (up to 5 users and 5 computers; 2 technician hours), Shield $768.90 (10 and 10; 4 hours), Command $1,318.90 (20 and 20; 6 hours). All include GST and cover one site and one existing tenant. Licences and onboarding are separate. The full package fee applies below its limits; exceeding either count or recurring workload moves to the next suitable plan or a custom quote. Check your plan fit ↗

Prepaid support hours: Prepaid support hours must be used within 12 months from the invoice date. Any unused hours expire at the end of that period. Each new block has its own invoice date and expiry; topping up does not extend an earlier block. Current blocks and prices ↗

Prices, extras and booking — for home, business, education and trade

Standard packages are exempt from custom-work minimums. Custom remote work has a $250 minimum quoted engagement; custom on-site work has a $399 minimum, including GST. These are minimum totals, not surcharges. Monthly plan fees are unaffected.

Starting prices cover the listed labour and agreed quantity. We confirm compatibility, access, scope, availability and the GST-inclusive total before booking. Hardware, subscriptions, cabling, materials, migration, travel, parking and after-hours work are separate unless expressly included. We support customers across Australia. Remote services are available nationally; on-site availability and travel costs are confirmed for your postcode.

One-off endpoint or MDM setup does not include ongoing monitoring, incident response or vendor subscriptions. Monthly care has agreed device/user counts, included support, service windows and response targets. Education eligibility and procurement requirements are assessed separately. Extra work needs your approval before we proceed.

All service options and inclusions ↗ · Discuss your scope ↗

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Managed IT Support Plans

Managed IT Support Plans

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Managed IT Support Plans

Managed IT Support Plans

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Good technology.Great reading.

Good technology.
Great reading.